Using a Brightcove Video Widget

IMPORTANT: You need an account on http://www.brightcove.com to show videos in the Ektron Brightcove Video Widget.

Your Brightcove.com account lets you upload, store, and play videos on your Web page with the Ektron Brightcove Video widget.

Setting up your account information for the first time

Setting Up Your Account Information for the First Time

You see the following screen the first time you use a BrightcoveVideo widget if you have not entered account information in the Workarea. Enter your Brightcove account information here. After you successfully save your account data, this screen does not appear again.

 

Adding a Brightcove video widget

Adding a Brightcove Video Widget

Follow these steps to play videos with the Brightcove Video widget.

  1. Set the Brightcove Video widget Configuration in the Workarea if you did not use the first timer screen shown in the previous section.
    —Show how—
    1. From the Ektron Workarea, choose Settings > Configuration > Personalizations > Widgets.
    2. Click Edit () next to BrightcoveVideo.ascx to set the properties shown below.

      NOTE: Brightcove provides the values for the Global Settings for this widget on your Brightcove Account pages. Log in to http://www.brightcove.com and go to Account Settings > API Management.

    3. Click Save.
  2. Place the Brightcove Widget on a PageBuilder page.
    —Show how—
    1. Edit a PageBuilder page.
    2. Drag and drop the Brightcove Widget into a dropzone.
      See Placing Widgets on the Page for more information about PageBuilder and Widgets.
  3. Upload Videos Using the Brightcove Video Widget.
    —Show how—

    NOTE: You can upload your video using your Brightcove.com account or follow these steps and upload a video using the Ektron Brightcove Video Widget.

    1. Click Edit () on the Brightcove Video Widget.
    2. Notice there are 3 tabs across the top—Video List, Search, and Upload.
    3. Click Upload.
    4. Enter Video Name.
    5. Enter Video Description.
    6. Click Browse and choose the video file to upload.
    7. Click Upload.

      A message on the Edit window shows that the Video is being uploaded. In this example, we are uploading the Training Program 8.0 video.

      NOTE: Your video may not be available to view immediately after uploading. Allow time for Brightcove to publish it or check its status on your Brightcove Account page.

  4. Choose the Video to Play in the Brightcove Video Widget.
    —Show how—
    1. Click Edit () on the Brightcove Video Widget. 
    2. Click either the picture or title of the video you want to show in this widget.

The following image is an example of the Brightcove Video widget on an Ektron OnTrek Website page.

Troubleshooting the Brightcove video widget

Troubleshooting the Brightcove Video Widget

If your videos do not show in the Brightcove Video widget, check the following topics.

  • Did the video upload succeed?

    Check the status of your video by logging into your account on http://www.brightcove.com and looking for it in the Media Library.

  • Is the video encoded according to requirements from Brightcove?

    According to Brightcove's article Uploading Videos with the Media Module, "Your video files can use most available file formats; if your files are not already encoded as VP6 (FLV—Flash video) or H.264, Brightcove transcodes them into one of those formats."

  • Do you see the video on the Widget when editing the PageBuilder page but not when you publish the page?

    Check the publisherID setting in the Widget Configuration.

Additional information

Additional Information