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Registration confirmations (opt-in emails) are sent in real-time via the high-performanceEpiserver Campaign transaction API when a recipient registers for your newsletter. Once started, registration confirmations remain in Sending status.
To open the overview, go to start menu > Campaigns > Confirmations. Registration confirmations appear in the top half of the window.
Selecting a media type
You can select the following media types for registration confirmations, each of which are sent via different channels. The recipient list for a confirmation must be compatible with the delivery channel.
|Delivery channel||Sends registration confirmation via||Required recipient list type|
|Mail or multiple list|
|message via post (letter or postcard)||Print or multiple list|
|Fax||fax||Fax or multiple list|
|SMS||SMS||SMS or multiple list|
The overview displays a status for each registration confirmation.
- Sending. Confirmation is active and sending opt-in emails to newly registered recipients.
- Canceled. Confirmation is canceled and cannot be restarted.
Note: To resume the sending process, contact customer support.
Registration confirmation actions
You can perform the following actions for registration confirmations.
- Edit. To modify a registration confirmation, select it and click Edit. See also: Creating and editing campaigns.
- Cancel. To cancel the sending of an active registration confirmation (in Sending status), select it and click Cancel.
Note: You cannot restart canceled registration confirmations. To resume the sending process, contact customer support.
- Analyze. Select an active registration confirmation and click Analysis to check how many opt-in mails were sent via a registration confirmation. You can also see additional parameters such as openings, clicks, bounces or unsubscribers.
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