License Key Check

When you login to a Web site that contains Ektron, it checks the license key(s) against the domain.

If the URL of a valid license key matches the URL of the site being accessed, the Workarea appears.

If no valid license key is found for the URL of the site being accessed, Ektron is disabled and you must log in the with Builtin account to change the License Key.

Invalid License Key Message

If you have a broken license key or a license key with an incorrect base URL, an error message appears in the Ektron Login window. The message states, “Error: A license violation has occurred and the application is presently locked. Please see your administrator.”

If this message appears, you can login with the Builtin account and reenter your license key. If the message continues to appear and you are sure you have a valid key, contact Ektron Support.