Troubleshooting Search

Solution 1: Make sure the Visio iFilter is installed. See Installing the Visio IFilter.

Solution 2: Does the content have a non-standard alias extension? Aliases that use standard extensions are not a problem. However, you can create custom alias extensions. See Also: Creating User-Friendly URLs with Aliasing. If you do, that content is searchable only if you add the custom extension to Search Server's extension list. From the Search Server Administration page, click File types > New File Type, and add the custom extension. Then, run a full crawl to index these pages.

Solution 3: Is the content stored in a Smart Forman Ektron-defined Web page that contains XML (hidden from the end user) to display content, and receive, verify, and save user input. field whose type is content? Search does not support Smart Form fields with an Advanced type of Content (instead of Attribute or Element). Smart Form fields that need to be indexed must have a type of Attribute or Element.

Solution:

1. Make sure the metaconfig.doc file exists in the siteroot/uploadedfiles directory. If it does not, ask Ektron Support to send you a new file.
2. If anyone uploaded Visio documents to your server, make sure the iFilter is installed. See Installing the Visio IFilter.