Ektron 8.6.1

Diagnostics Utility

Ektron's Diagnostics Utility provides comprehensive information about you network's servers that are related to the website to which you are logged on. (An Ektron network consists of your Ektron server, connected database servers, and other servers with which your website has an Synchronizing Servers Using eSync or Load Balance relationship.)

The utility gives you and Ektron's support staff a real-time snapshot of all servers in the network, and includes the following for each node.

NOTE: Most Diagnostics fields are read-only. The utility lets you perform only a few actions.

The following video provides additional information about the Diagnostics Utility: The Making of Ektron eSync Diagnostics

This section explains what you need to know about the Diagnostics Utility: how to install it, the information it provides, and how to "capture" its current state. You can save the captured files for comparison with previous and future versions, and send them to Ektron's support staff for diagnosis.