Viewing Tasks

You can view a single task, multiple tasks, or history for a task.

When a task is added, (with the exception of Administrators and users assigned to the Task-Create role) only the user who assigned the task and those to whom the task was assigned can view it.

Viewing a Single Task

You can view a single task from a content folder or from the Tasks folder.

Viewing a task from the content folder

Viewing a Task from the Content Folder

  1. From the Ektron Workarea, choose Content.
  2. Open the folder that contains the content.
  3. Click the content associated with the task.
  4. Click the Tasks tab. The page lists all tasks assigned to the content.
  5. Select a task.
  6. From the view task page, you can add a comment to the task.
Viewing a task from the tasks folder

Viewing a Task from the Tasks Folder

  1. From the Ektron Workarea,choose Reports > Tasks.
  2. Select a task category. For example, select All open Tasks.
  3. Click the task you want to view. The View Task screen appears. From here, you can perform these tasks.

See Also: Sorting Tasks By Task Type

Viewing a task's history

Viewing a Task’s History

Ektron maintains a history of all events in the life of a task, as well as any comments entered. As examples, the task history shows when and by whom the task was created, when it changed to Active, when it was linked to content, when its state changed, when it was approved, and so on.

You can view the task’s history until the task is purged. To view a task’s history:

  1. Navigate to the View Task screen, as explained in Viewing a Single Task.
  2. Click History (). The history of task events appears.

Viewing All Tasks

The Tasks folder is located within the Ektron Workarea > Reports tab. Here, screens display all tasks filtered by specified categories. The categories appear in the table below.

After viewing tasks in any category, most screens let you perform an action on the tasks. For example, you can redirect your tasks to another user. To select all tasks on a screen, click the check box in the header row.

The following table shows actions you can perform on tasks by Task folder.

—Tasks by Task folder—

Screen

Displays these tasks

Actions you can perform

All Open Tasks

All open tasks (that is, tasks in one of these states) for all users

  • not started
  • active
  • awaiting data
  • on hold
  • reopened
  • pending
  • Edit a task
  • Sort tasks by column
Assigned by and to me All open tasks assigned to you plus all open tasks you assigned to yourself or others
  • Assign tasks to a different user
  • View a task
  • Sort tasks by column

Assigned To Me

All open tasks assigned to you

  • Assign tasks to a different user
  • View a task
  • Sort tasks by column

Assigned By Me

All open tasks you assigned to yourself or others

  • Assign tasks to a different user
  • View a task
  • Sort tasks by column

Created by Me

All open tasks you created

  • View a task
  • Sort tasks by column

Assigned to User

All open tasks assigned to a user you select

  • Select any user and view all tasks assigned to that user (select new user from Assign to User drop-down list and click Get Tasks)
  • View a task
  • Sort tasks by column

Not Started

All whose state is Not Started

  • Change to any other state
  • View a task
  • Sort tasks by column

Active

All whose state is Active

  • Change to any other state
  • View a task
  • Sort tasks by column

Awaiting Data

All whose state is Awaiting Data

  • Change to any other state
  • View a task
  • Sort tasks by column

On Hold

All whose state is On Hold

  • Change to any other state
  • View a task
  • Sort tasks by column

Pending

All whose state is Pending

  • Change to any other state
  • View a task
  • Sort tasks by column

Reopened

All whose state is Reopened

  • Change to any other state
  • View a task
  • Sort tasks by column

Completed

All whose state is Completed

  • Change to any other state
  • View a task
  • Sort tasks by column

Archived

All whose state is Archived

  • Change to any other state
  • View a task
  • Sort tasks by column

Deleted

All whose state is Deleted

  • Change to any other state
  • Purge tasks
  • View a task
  • Sort tasks by column
Sorting tasks by task type

Sorting Tasks By Task Type

On every View Task page, you can sort tasks by the Task Type assigned to the task. Use the Show Task Type drop-down box located in the upper right corner of the Workarea to choose a Task Type. Task Types only appear in the Show Task Type drop-down box when they have been added to a task.

Words in bold italics are Task Categories. You cannot sort by Task Categories.

Determining which tasks a user can view

Determining Which Tasks a User Can View

To provide security, Ektron restricts which users can use the task views. These restrictions are listed on the following table.

View option

Administrator group member

User or group to whom task assigned

User who assigned task

User who created task

All users

All Open *

X

 

 

 

 

Assigned by Me

 

X

X

 

 

Assigned to Me *

 

X

 

 

 

Created by Me *

 

 

 

X

 

Assigned to User

X

X

X

X

X

Not Started

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Active

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Awaiting data

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

On hold

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Pending

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Reopened

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Completed

all tasks in specified state

only tasks assigned to user in specified state

 

 

 

Archived

all tasks in specified state

 

 

 

 

Deleted

all tasks in specified state

 

 

 

 

*—user can only view open tasks, that is, those in a not started, active, awaiting data, on hold, pending, or reopened state