Email Invitations for Community Management

The Community Platform’s email notification feature enables Ektron to generate email that invites other users to

To create a message:

  1. In the Workarea, go to Settings > Community Management > Messages.
  2. Click Add Email Message.
  3. Enter a title that describes the message.
  4. At the Type field, click the drop-down arrow to choose the message type.
  5. Select whether to make the email message a Default message.
  6. In the editor, enter the message text. Use the variables in the table below to retrieve information into the invitation.
  7. Click Save.

Messages can include variables that retrieve information about the user sending the invitation or the link to join a group and display it in the message text.

Variables are surrounded by at signs (@). For example: @appSenderName@ displays the name of the user sending the invitation. In the email, this text might read:

Alan Administrator has invited you to join the Marketing Community Group.

You can use the following variables in the body of email notifications.