Custom blacklists

To enable this feature, contact customer support.

This optional feature allows you to exclude mailing recipients who are not part of the global blacklist.Recipients whose email addresses are on the blacklist will never again receive email from you. This applies even if recipients subscribe to newsletters again later. To reverse this status, remove the recipient from the blacklist.

You can create multiple custom blacklists and fill them manually or via CSVStands for "comma-separated values"; tabular data in a plain text file separated by the comma character. data import. Then, use a Block node to add custom blacklists to a campaignA campaign in Smart Campaigns or in a Marketing Automation. Contains the complete campaign plan including all elements, nodes and branches as well as their relationships to each other. in Smart Campaigns or to a transactional mail. As a result, you specify which recipients besides the global blacklist should not receive a mailing.

Creating a custom blacklist

  1. Open the start menuMain screen in Episerver Campaign, where the available options are grouped together. and select Blacklist > Custom blacklists.

    2. Image: Selecting Custom blacklists

  2. Click Create.

    3. Image: Creating a new custom blacklist

  3. Enter a name for the custom blacklist.
  4. Select one of the hash algorithms supported by Episerver Campaign. If the entries in your blacklist don't use hash algorithms, select None.

    5. As long as your custom blacklist is empty, you may change the hash algorithm anytime.

    Image: Selecting hash algorithm

  5. Click Submit to create the custom blacklist.

    6. You can delete all entries in a custom blacklist by clicking Clear.

Adding and editing recipients manually

  1. Open the start menuMain screen in Episerver Campaign, where the available options are grouped together. and select Blacklist > Overview.

    2. Image: Selecting Overview

  2. Under Blacklist selection, click Custom blacklist and select the blacklist you want to edit.

    3. Image: Custom blacklist in Overview

  3. Edit the custom blacklist by clicking the Add, Edit and Delete buttons. For more information, see Blacklist overview.

Importing blacklists

To import entries from a CSV file into a custom blacklist, perform the following steps.

  1. Open the start menuMain screen in Episerver Campaign, where the available options are grouped together. and select Blacklist > Import.

    2. Image: Selecting Import

  2. Under Upload, click the Browse... button and select a CSV file on your local hard disk.

    3. Image: Uploading a CSV file

  3. Click Import options to upload the file.
  4. Under Blacklist selection, click Custom blacklist.
  5. Select the custom blacklist to which you want to import the CSV file.

    6. Image: Selecting custom blacklist

  6. Under Specify the hash algorithm used in the import file, select your CSV file's hash algorithm. Select None if your CSV file entries use no hash algorithm.

    7. Image: Selecting hash algorithm

    The CSV file's hash algorithm must match the hash algorithm of the selected blacklist. If not, an error appears. Correct your selection under Specify the hash algorithm used in the import file. Or, under Custom blacklists, change the hash algorithm of the custom blacklist. You may also create a new custom blacklist with the correct hash algorithm.

  7. Under Character encoding and CSV options, you can change CSV file options. For more information, see Import blacklists.
  8. Click the Reason button. You can optionally enter a reason for blacklisting the imported entries. The reason applies to all imported entries.
  9. Click Finished.