Completing the order processing includes these tasks:
- Completing the shipment by preparing the physical package to be shipped.
- Creating picklists for picking up the physical items in the warehouse.
Shipping and Receiving are split into two areas: shipmentCommerce: a collection of products from a purchase order, ready to be shipped to the receiver after having gone through inventory check and other verifications.s and returnCommerce: manages exchanges and refunds for faulty products.s.
- A shipmentCommerce: a collection of products from a purchase order, ready to be shipped to the receiver after having gone through inventory check and other verifications. controls items released for shipping and picklistThe list used in a warehouse to collect the physical product items for a purchase order shipping.s, or items that are packed and prepared for shipping or ready for pick up.
- Returns are incoming items that are returned by customers for some reason, such as faulty items that need to be replaced by exchangeCommerce: the process of replacing a faulty product with another one, or remit a refund.s. Episerver processes returns similarly to outgoing shipments, and manages returned items as incoming packageCommerce: a unit that contains multiple products or variants, with a single unique pricing for the entire package; comparable to an individual SKU because the package item must be purchased as a whole (such as a computer system).s. You can track them at Order Management > Shipping/Receiving > Shipments > Returns.
The Shipments view contains the following information.
- Order Created. This column specifies when an order was created. This is useful, for example, if you want to ship orders by date and time.
- Last Modified. If any changes were made to an order, a date stamp for its last modification will be displayed here.
- Number #. This column is for the individual IDs assigned to each order. The first number is the unique tracking numberUsed for tracking shipment of orders.. The second number is the unique tracking number assigned to the order for shipping purposes.
- Customer. The full name of the customer as it appears on the package. This is useful, for example, if you want to ship orders all together to one customer.
- Shipping Method. Specifies the shipping method used by each order. Depending on how many methods of shipping you have specified in the administration area, a different shipping method can show up in this column.
- Address. The address that the package is being shipped to.
- Warehouse. A warehouse is (most likely) a physical location where you store your goods before delivery. You can select from any of the warehouses you have put into your system. Remember to select the correct one when attempting to check for shipments. You can change the Default Warehouse in the Administration section of the Commerce Manager. If you have only digital products, the default warehouse should be adequate.