The Episerver Campaign CRM integrations lets you manage campaigns and select leads and contacts as in your CRM system, and work with mailing creation and dispatch in Episerver Campaign. You can send personalized content and measure campaign performance directly in CRM, and based on the data, design multistage and re-mailing campaigns.
See the CRM Guide for an introduction to working with Episerver Campaign and CRM systems.
|Theme||Integration||Microsoft Dynamics CRM||Salesforce||SAP|
|DOIA practice in which a recipient consents to receiving email from the sender before any promotional email is sent. Recipients receive an email with a double opt-in link, which they must click to confirm their interest. Round-Trip||Automatic synchronization of unsubscribes||✓||✓||✓|
|Multiple DOI per entity||✓||✓||✓|
|Flexible DOI mapping — Multi client mapping||✓||✓||✓|
|Campaigns||Selections in CRM||✓||✓||✘|
|Assign Episerver Campaign reactions||✓||✓||✘|
|Transmission of custom fields||✓||✓||✓|
|Recipients||Synchronization of recipient lists||✓||✓||✓|
|Use Marketing Automation||✓||✓||✓|
|Use Smart Campaigns functions||✓||✓||✓|
|Admin||Flexible client mapping||✓||✓||✓|
|Support newest versions||✓||✓||✓|
|Full featured admin interface||✓||✓||✘|
|Omni-channel support (E-Mail, SMS,
|Platform specific||Support PersonAccounts (Salesforce)||✘||✓||✘|
|Support B2B und B2C (SAP CRM)||✘||✘||✓|
|Support managed packages||✓||✘||✘|
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